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Features
The simple ‘scan and repair’ design and behavior of Outbyte PC Repair shows this is a computer optimization program aimed at the less tech-savvy. While the app was developed for Windows 10, the program is also compatible with older Microsoft computers, being able to run even on Windows XP. The feature range is in line with what would be expected, giving users such tools as an app uninstaller, real time privacy protection, web browser boost, a comprehensive file shredder, and more.
Along with the shredder – which we’ll explore a bit more later – the web browser booster is perhaps what deserves the biggest spotlight as it has a noticeable impact on loading up pages faster, especially in browsers which tend to be slower.
Despite all this, though, the app will still feel empty for the most experienced users. The scan log can be thoroughly inspected to choose what to repair and what to leave untouched, but that’s about as good as it gets. In addition, Outbyte PC Repair comes with few specific options for registry cleaning, instead focusing more on other computer components.
Scanning
“Diagnosis is half the cure” as Outbyte rightfully says. In PC Repair, such diagnosis is quick, easy, and comprehensive enough. While some may prefer choosing different sections of the computer to analyze in greater detail, the program ensures that no stone is left unturned, looking at everything with the same level of attention.
Though sometimes Outbyte may go too far. We’re talking specifically about user’s passwords here, as one of the inspected sections is the credentials that have been saved in different browsers. This may raise a red flag but in Outbyte’s defense these passwords shouldn’t be saved there to begin with (nor should they be duplicated or easy to guess). But the point here is that, despite the company stating they don’t save or store these passwords, this program is not exactly in the community’s best regard already. So, it may be quite uncomfortable to have a program with that kind of reputation knowing our passwords.
The free version of Outbyte PC Repair is limited to scanning and one free repair, with an upgrade being required to access this function limitlessly.
Repairing
For a program named PC Repair it is expected that its repairing function is top level. Fortunately, Outbyte delivers, as this will likely please users with different preferences. For instance, those who want their problems fixed as quick as possible will be happy to have the repair function ready as soon as the scan is complete. However, jumping into this immediately can be quite dangerous. Fortunately, Outbyte PC Repair has accounted for that and created the Rescue Center, accessible through the Help menu. Every time the user hits the repair button the program creates a restore point, which can then be used to revert any actions.
Adding to this, users can (and should) also access the entire scan log to get a more detailed insight on the issues found, as well as to manually choose what they want to be repaired or ignored. This is also the only way to see the prompted registry changes.
Outbyte PC Repair’s file shredder should also be mentioned here as it surprisingly goes beyond what’s usually offered. Instead of a basic file removal tool, users can opt for up to four different wiping methods that go from faster and lighter to slower and heavier.
Pricing
There is only one paid version of Outbyte PC Repair, meaning that all users get the same unlimited access to the full set of features. The only choice is how many computers a license includes. This also dictates the price to pay, with $29.95 the cost for a single computer, $39.95 for five computers, and $49.95 for an unlimited number of computers.
However, there’s good and bad news about these prices as well. Outbyte’s prices include a $30 discount automatically applied by the company to the different licenses’ default cost, but the downside is that, even then, they’re actually quite expensive as they correspond to three-month subscriptions. And it gets worse. According to Outbyte, subscriptions are “automatically renewed for another term of the same length and billed at the standard price”, so those who don’t choose to cancel their subscription are bound to pay an exaggerated $59.95, $69.95, or $79.95, respectively, for just three more months.
Fortunately, all purchases include a 30-day money-back guarantee, which can always be used as a risk-free testing period. Payment methods include credit cards and PayPal.
Customer Service
Outbyte PC Repair’s customer service oddly feels like a premium feature. For the general public, the only way to contact the company directly is via email. However, those who have purchased the license key for the program have a larger range of options, including on-call and remote desktop assistance, as well as a 24/7 live chat. The company’s latest news and all other relevant information can be checked on the company’s blog, but Facebook, Twitter and other social media pages have been deactivated, and therefore cannot be used to ask for assistance. Speaking of which, Outbyte PC Repair features a virtual assistant to help guide users within the program.
Bottom Line
Outbyte PC Repair has the difficult task of clearing the bad reputation it has over the internet. Perhaps some of that infamy is justified, and some it’s surely exaggerated. The program has some positive aspects such as the web browser booster, the comprehensive file shredder, or the editable repair section, which altogether make it a decent computer optimization program. But customers looking for specific registry cleaning components will likely feel it comes up short, as some other programs usually provide a greater insight in this department.
Adding to the dubious password examination skills of Outbyte PC Repair, the price to pay for this program is just too high, even with the company’s discounts. Ultimately, while no judgement should be made before trying it yourself, the truth is Outbyte PC Repair needs to do much more to clear its image.
Positives
- Quick scans and repairs
- Trustworthy web booster
- Accessible scan log to choose repair options
- Ability to restore all repair changes
- Comprehensive file shredder
Negatives
- Too expensive
- Complete customer support exclusively for paid customers
- Bad reputation
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John says
Never thought that feedback would make any difference, but they proved me wrong. They addressed my problem sent via survey within a day, with a simple solution that improved using experience greatly. Can’t say if Outbyte software is better or worse than other similar programs, but their Customer Care policy definitely deserves a top mark.
Daniel (Best Reviews Team) says
Hello John, and thank you for your comment! We’re happy to hear about your experience with Outbyte PC Repair’s customer support. Have a great day!
Violet says
Good app, good service, really grateful for their help. I was very upset when my pc started shutting down randomly, and what a relief it was when I realized that no physical repair would be needed.
Daniel (Best Reviews Team) says
Hello Violet, and thank you for your comment. We’re happy to know that Outbyte PC Repair was able to fix your computer’s problems and that you’re happy with its services. Have a nice day!
Mark Thatcher says
Never thought I would use an optimizing program, a friend recommended it after I complained about my laptop’s speed dropping over time. It seems to help with kinda obvious things, like startup apps (didn’t realize I had so many) or apps that I don’t even need, constant pop ups (who knows where they come from) and so on. What I really love is the real time boost feature, you can actually enable browsers or games to be tweaked when used, and it works! There is a lot of other stuff, don’t know if it works as well, so far I am quite happy with what I have. Definitely recommended.
Daniel (Best Reviews Team) says
Hello Mark, and thank you for your comment. We’re happy to hear that you’re enjoying Outbyte! Have a nice day.
Eve Needham says
I have just paid for this and to my dismay it has f****ed up my pc.. They said that I would receive an email with payment details and access to the programme,. I have not received anything from them and I can’t use the programme because nothing works on my pc. I can’t even get in touch with then regarding a refund, which they say they will make within 30 days of purchase. Does anyone out there know how to deal with this?
Karl Schmidt Kristiansen says
The best PC optimizer/tweaker etc. software ever made. Easy to use/fast scanning/perfect modern/beautiful interface. When the americans couldn’t create a program like this, the au-
stralians had to.
Leonardo (Best Reviews Team) says
Thank you for your comment JB. The password manager is indeed a very useful feature of this program and we’re happy that you found it convenient for your needs. However, we should let you know that, for internet security purposes, passwords and other sensitive information shouldn’t be stored in browsers to begin with. You may want to look into a password manager instead. You can check out our reviews here to learn more about these types of products: https://password-managers.bestreviews.net/).
Leonardo (Best Reviews Team) says
Thank you for leaving us your review of the Outbyte PC Repair, Timothy!
TIMOTHY CREWS says
OK but a little pricey. Depends on problem !!
jb says
i understand your restrictions about the password scanning and storing . However i think its useful to have this . I have had so many issues with browsers loosing these passwords and not being able to recover , and where the only option was to make another account , loosing all the content ofcourse .
This happens with sites that , ( for security reasons they say , ) often want verification codes and password updates !